Backups & Disaster Recovery

Backup monitoring and recovery checks for SMEs.

Backups only matter if they can support recovery when the business needs them. Rebellion IT monitors backup health and, under Premium, adds backup validation checks.

Recovery readiness

For SMEs that want clearer ownership and fewer avoidable interruptions.

We help businesses put dependable backup and disaster recovery arrangements in place, with clear oversight and practical support when it matters most.

From everyday backup monitoring to recovery planning and validation, our approach is designed to give you confidence that important business data is being looked after and that recovery has been properly considered.

Service detail

What the service covers.

Visibility

Backup monitoring

Monitoring to confirm backup jobs are running and issues are visible for follow-up before they are forgotten.

Planning

Recovery expectations

Review-led discussion of what needs to be recovered, how quickly, and where current arrangements need improvement.

Premium

Verification checks

Premium support includes backup validation checks as part of deeper operational review.

Continuity

Infrastructure alignment

Advice on server, cloud, storage, network, and process changes that support more realistic recovery planning.

Pricing direction

Transparent managed support tiers.

Standard starts from £45 per user per month. Premium starts from £75 per user per month and adds 8.30am-5.30pm support hours, priority response, remote monitoring, on-site visits as required, infrastructure support, enhanced SLA, backup validation, strategic planning, monthly reports, and end-of-life planning.

Servers are priced separately after review. Managed support starts with a 90 day initial term, then moves to a 30 day rolling agreement unless a longer term is agreed.

View managed support pricing

Questions

Common questions about backups and recovery.

What data should my business back up?

We work with you to identify business-critical data and understand what information your organisation needs in order to keep operating and recover effectively.

Is my backup data protected securely?

Backup data is protected using end-to-end encryption and encryption at rest, helping safeguard information while it is being backed up and while it is stored.

What are RTO and RPO objectives?

Recovery time objective (RTO) considers how quickly important systems and data should be restored. Recovery point objective (RPO) considers how much recent data loss the business could reasonably tolerate. We use these objectives to help shape appropriate backup arrangements.

How do you check that backups can be recovered?

Premium support includes scheduled manual backup validation checks performed by a member of our team, providing practical assurance that backed-up data can be recovered when required.

What backup support is included in Standard and Premium?

Standard includes backup monitoring as part of managed support. Premium adds deeper backup validation alongside wider monitoring, reporting and planning support.

Are server backup requirements included in per-user pricing?

Servers are priced separately after review because server estates vary by size, role, storage volume, recovery requirements and monitoring needs.

Next step

Request an IT review before choosing a support tier.