Email threat protection
Anti-spam, anti-phishing, anti-malware, anti-spoofing, and advanced threat defence for a common route into SME environments.
Managed cybersecurity
Cybersecurity support built into managed IT.
Security is part of the managed service, not a bolt-on afterthought. Rebellion IT focuses on reducing avoidable risk with practical controls, monitoring, and review-led improvements.
Good fit
For SMEs that want clearer ownership and fewer avoidable interruptions.
This service is a fit when IT support needs to be proactive, predictable, and joined up across users, devices, cloud services, security, backups, and infrastructure.
Broader work such as procurement, cabling, hosting, or server changes is scoped through an IT review so recommendations fit the environment.
Service detail
What the service covers.
Endpoint protection
Managed protection and oversight for covered computers and company mobile devices under the support plan.
Patch management
Routine patching for Windows, macOS, and critical applications so known issues are addressed in a controlled way.
Security review input
Premium support includes infrastructure, performance, and security assessments with practical recommendations for improvement.
Pricing direction
Transparent managed support tiers.
Standard starts from £45 per user per month. Premium starts from £75 per user per month and adds 8am-6pm support hours, priority response, remote monitoring, on-site visits as required, infrastructure support, enhanced SLA, backup validation, strategic planning, monthly reports, and end-of-life planning.
Servers are priced separately after review. Managed support starts with a 90 day initial term, then moves to a 30 day rolling agreement unless a longer term is agreed.
Questions
Common questions about managed IT support.
What is managed IT support?
Managed IT support is an ongoing service where Rebellion IT looks after users, devices, email, security tooling, monitoring, maintenance, and day-to-day support under a monthly agreement.
What does Standard include?
Standard includes remote IT and phone support during 9am-5pm support hours, OS and third-party patching, Microsoft 365 tenancy protection, backup monitoring, email and user administration, endpoint EPP/EDR anti-virus, email protection, basic inventory, and day-to-day guidance.
What does Premium add?
Premium adds 8am-6pm support hours, priority response, on-site visits as required, remote monitoring, infrastructure support, an enhanced SLA, backup validation, strategic planning, monthly reports, and end-of-life planning.
Do you provide on-site visits?
On-site visits are included as required under Premium support. Remote support is available UK wide, with local coverage focused on Scotland.
Are servers included?
Servers are priced separately after review because server estates vary by size, age, role, backup needs, and monitoring requirements.
How do the contract terms work?
Managed support starts with a 90 day initial term, then moves to a 30 day rolling agreement unless a longer fixed term or discount arrangement is agreed.
Next step